Portless.com Announces Seed Funding from eGateway Capital

How Portless Works

Our Operations

Solutions

Services

Resources

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Reduce Inventory Lead Times

Get your products to market faster with Portless

International Expansion

Ship to 75+ countries instantly from one 3PL hub

Improve Cash Flow

Improve operating cash flow to grow your brand

"Portless simplified our global fulfillment, helping us expand to 50+ countries with one inventory pool."

Michael Jankie

Co-founder

View case study

Package Protection

Security for your customers orders, revenue for you

Branded Luxury Packaging

Create a world-class brand experience through packaging

Portless Capital

Get cash flow that fits how brands like yours operate

Product Sourcing

Get matched with vetted suppliers for your products

Quality Control

Catch defects at the source instead of at delivery

Inventory Protection

Protect your stock, pay only for what you carry

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“We generated $70K in package protection revenue in a single quarter by adding a simple $4 protection option at checkout — plus an additional $12K from cashbacks. Customers get peace of mind, and we're making a profit on every protected order with zero effort."

Laura McDowell

COO

View case study

Blog
Tips, guides, and insights to run and grow your brand.
Customer Stories
Meet the teams running the modern supply chain
Podcasts
Running the playbooks
Press
Read the latest press coverage.

E-Book

The International Expansion Playbook

ROI Calculator

Plug in your orders and 3PL spend. See savings instantly.

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"With Portless pretty much immediately, we saw a 3x in growth which pretty much corresponded a the 3x drop in our cash flow conversion cycle.

Nikos Maniaty

Co-founder

View case study

How Portless works
Operations
Solutions
Reduce Inventory Lead Times
Get your products to market faster with Portless
International Expansion
Ship to 75+ countries instantly from one 3PL hub
Improve Cash Flow
Improve operating cash flow to grow your brand
Services
Package-protection
Capital that fits how DTC actually flows.
Branded-luxury-packaging
Turn lost packages into an opportunity.
Portless-capital
Packaging that makes customers remember you.
Product-sourcing
Meet your sourcing operator in Asia.
Quality-control
Catch defects before they leave the floor.
Inventory-protection
Protect your stock. Pay only for what you carry.

View all Services

Resources
Blog
Tips, guides, and insights to run and grow your brand.
Customer Stories
Meet the teams running the modern supply chain
Podcasts
Running the playbooks
Press
Read the latest press coverage.
E-Book
The International Expansion Playbook
ROI Calculator
Plug in your orders and 3PL spend. See savings instantly.

View all Resources

Partners

“We generated $70K in package protection revenue in a single quarter by adding a simple $4 protection option at checkout — plus an additional $12K from cashbacks. Customers get peace of mind, and we're making a profit on every protected order with zero effort."

Laura McDowell
COO

View Case Study

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POWERED BY

Turn lost packages into an opportunity

Earn revenue on every protected order. Coverage built in, claims off your desk

Request a Demo

Product page showing a premium jacket priced at $80 with optional package protection for $3.99 and benefits listed below.

HOW IT WORKS

Simple for you. Seamless for your customer.

Protection appears at checkout

One-click protection covering loss, theft, damage, and delays.

Customer opts in

Around 2 in 3 customers add protection. No friction.

Ships as normal

Your fulfillment flow is completely unchanged. Zero extra work.

Claims go to Onward

Customer files with Onward directly. Zero tickets reach you.

Revenue lands automatically

You earn on every protected order, claim or not.

THE challenge

Lost packages cost more than the order

Lost, damaged, and delayed packages drain margin, flood support queues, and kill checkout confidence — and most brands absorb every dollar of it with nothing to show.

Replacement costs add up

Refunds and reshipments stack quietly with every incident.

Support gets buried in

Every lost package becomes a ticket your team handles.

Support Ticket Queue showing 24 tickets including lost package and order status inquiries with timestamps.

Checkout hesitation is real

Customers abandon high-value orders without protection at checkout.

Two checkout panels comparing no package protection $80 and package protection $83.99 with emoji buttons.

WHAT'S INCLUDED

Everything covered, end to end

Coverage, claims, and revenue handled in one flow.

Coverage

Loss, theft, damage, and delays — all covered.

AI-powered claim handling

Onward handles intake, fraud detection, and resolution. 97% resolved instantly.

Three stacked cardboard boxes in beige and white with tape seals on a white background.

Cashback rewards

Customer cashback on every order. Sponsored entirely by Onward.

Chargeback protection

Disputes handled through Onward's process, not yours.

White fluffy cloud with irregular edges on a transparent background.
White fluffy cloud with irregular edges on a transparent background.

net new revenue in 3 months

$0 → $82K

$70K

Package protection revenue · single quarter

$14K

From cashbacks

67%

Opt-in rate

Read Customer Story

‍“We generated $70K in package protection revenue in a single quarter by adding a simple $4 protection option at checkout — plus an additional $12K from cashbacks. Customers get peace of mind, and we're making a profit on every protected order with zero effort."

Laura McDowell

COO

Read Customer Story

~20%

drop in support tickets

~15%

lift in AOV

Why Portless package protection

Not just protection. A better post-purchase experience.

Comparison

Fee structure

Other Package Protection

Fee structure

Fee structure

Coverage scope

Fee structure

Loss & damage only

Fee structure

Loss, theft, damage, delays, satisfaction guarantee

Checkout opt-in rate

Fee structure

40–50% industry average

Fee structure

70%+ with Onward Checkout+

Cashback for customers

Fee structure

No

Fee structure

Sponsored — $0 to merchant

Claim resolution

Fee structure

Days to weeks

Fee structure

97% in under 2 minutes

Fraud prevention

Fee structure

Basic or none

Fee structure

AI-powered

SaaS fees

Fee structure

Often yes

Fee structure

$0

Chargeback protection

Fee structure

No

Fee structure

Yes

Merchant support

Fee structure

Ticketing queue

Fee structure

Dedicated Merchant Support

Cost to merchant

Fee structure

Variable

Fee structure

$0

Coverage scope

Other Package Protection

Loss & damage only

Loss, theft, damage, delays, satisfaction guarantee

Checkout opt-in rate

Other Package Protection

40–50% industry average

70%+ with Onward Checkout+

Cashback for customers

Other Package Protection

No

Sponsored — $0 to merchant

Claim resolution

Other Package Protection

Days to weeks

97% in under 2 minutes

Fraud prevention

Other Package Protection

Basic or none

AI-powered

SaaS fees

Other Package Protection

Often yes

$0

Chargeback protection

Other Package Protection

No

Yes

Merchant support

Other Package Protection

Ticketing queue

Dedicated Merchant Support

Cost to merchant

Other Package Protection

Variable

$0